This is a time of introspection; a time to look inside of our individual operations to find the next big thing. This article attempts to help sort, prioritize and plan for those “big things.” Unless you are a CFO, the idea of business process improvements (BPIs) may make your eyes roll back, and you would never associate the words “next best thing” to “business process improvements.” While admittedly BPIs are not as exciting as a new clubhouse or wine locker initiative, or even a new menu item or case of wine, they provide the financial and human capital required for all membership initiatives. BPIs can increase resources to the capital improvement plan, year after year.